Effective Date: 10th July 2025
At Fire Safety Works, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://firesafetyworks.com or interact with our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you purchase a service or fill out a form.
- Technical Information: Browser type, IP address, pages visited, device information, and time spent on our site (via analytics tools).
- Communications: Emails, messages, and feedback you share with us.
How We Use Your Information
We use your information to:
- Deliver the products and services you request.
- Process payments securely.
- Respond to inquiries and provide customer support.
- Improve our website, offerings, and user experience.
- Send important updates, newsletters (if opted-in), and promotional offers.
- Comply with legal and regulatory requirements.
Cookies & Tracking Technologies
We use cookies and third-party tools (such as Google Analytics) to understand website traffic and user behaviour. You can disable cookies in your browser settings.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Sharing of Information
We do not sell, rent, or trade your personal data. Your information may be shared with:
- Payment processors (e.g., Stripe) to complete transactions.
- Service providers under strict confidentiality agreements (for hosting, analytics, email marketing, etc.).
- Law enforcement, if legally required to do so.
Data Storage & Security
We take appropriate security measures to protect your personal data. All transactions are encrypted using SSL technology. Access is limited to authorized personnel only.
Your Rights
You have the right to:
- Access or update your personal information.
- Opt out of marketing emails (via the unsubscribe link).
- Request data deletion, where legally permitted.
To exercise any of these rights, email us at: support@firesafetyworks.com
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”
Contact Us
For any privacy-related concerns, contact us at: support@firesafetyworks.com